Two-factor Authentication

Two-factor authentication (2FA) is an identity and access management security method that requires two forms of identification to access resources and data. 2FA gives businesses the ability to monitor and help safeguard their most vulnerable information and networks. 

Admins navigate to SETTINGS > APP SETTINGS > scroll to the bottom of the page and there is a section called ADMIN LOGIN SETTINGS

Default position OFF

2FA is a company wide setting and affects all Admins registered on your account.

When 2FA is turned on, all Admins that are logged in will be logged out, and they will have to login again this time using 2FA.

Setting enabled

When the Admin tries to login, they will be sent a 4 digit code to their email inbox. 

4 digit code

This code is valid for 15 minutes.

Admins enter the new code to the login within the 15 minutes, then press the CONFIRM button to login securely.


Crew

Crew also have the ability to add Two-Factor authentication. They can add 2FA, in their Liveforce account detail profiles for logging into the system. Once enabled, all other active Crew devices which hasn’t used 2FA will be invalidated, logged out.