Role Promotion
Admins can manually Promote Roles to Crew via push notifications, email or SMS. Crew that receive the notification can then Apply to that Role.
It’s important to note that the Job needs to have been published for the Promote button to appear.
Publishing a Job.
To get started, click on the Role that you want to Promote.
Click on the Role.
Promote Tab
Select the Promote option from the pop in menu.
The Promote tab.
And then click NOTIFY WORKFORCE ABOUT THIS ROLE button
Notify Workforce button.
Filters
Turn filters on and off to target who the promotion should reach.
For example, turn on “Only send to people who have this Role Type selected?” if you only want to send the notification to Crew that have that Role Type selected on their Profile.
Turn filter on.
Distance
You can also include Crew whose home address is within a certain distance of the Job location.
Distance from Job.
The number of Crew that the promotion will be sent to is shown at the bottom and will update as you adjust any filters.
Number of targeted Crew.
Channels.
Next, select which channel to send the promotion on. The options are Push, Email or SMS.
Number of message channels.
Message copy can be edited if required for all channel types.
Message copy.
Merge Tags
Merge tags within the message are used to automatically pull through data about the Role. This data is not visible in the preview. For example ‘job link’ will be replaced with a link to the Role.
Merge tags.
Push Notifications
When using Push notifications, Crew receive a push notification on their phone if they have the Crew App installed. The notification will appear under system notifications.
System notification.
Clicking the link in the notification takes them directly to the Role so they apply.
Job link.
Job details.
When using email, the Admin can add a Reply to address, a subject header, and attachments, if required.
Email.
Admins can also send themselves a preview of the email before sending out to Crew.
Preview.
Click SEND to trigger the email promotion.
Click SEND.
Crew will receive the email and can click on the link in the email to view the Job details and apply to the Role..
Clicking on the Job link.