Workforce Notifications

Sending A Notification

Admin can send a non-Job related message, like a monthly news update, to their entire Workforce. This is sent as a one-way message from the Workforce page.

• First select which Crew you wish to send a notification to
• Open up the COMMS menu and select SEND NOTIFICATION

Sending a notification to your Workforce

• The Notify Workforce popin opens
• Select the type of notification to be sent: 
  1. Push notification
  2. Email notification
  3. SMS message

Notification Types

Push Notification

• Select the PUSH Notification Type
• Complete the message field
• Add an attachment if required
• Click SEND

Sending a Push notification to selected Workforce

• Crew will receive a notification if they have the Crew App installed
• Crew click on the notification to read it

Push notification message in Crew App with attachment

Email Notification

• Select the EMAIL Notification Type
• Amend the 'Reply-to email address' field if required
• Add 'Email subject' title
• Complete the message field
• Add an attachment if required
• Click SEND

Sending your Workforce an email

• Clicking SEND A PREVIEW will send the Admin a copy of the email to review prior to sending
• Select SEND A COPY TO MYSELF to include that Admin when the email is sent to Crew
• Crew will be sent the email notification

Crew read email

SMS Message

• Select the SMS Notification Type
• Complete the message field
• The number SMS messages the notification consistents of is displayed
• Click SEND

Sending an SMS

• SMS are not part of the monthly subscription fee and will incur a cost when sending
• A warning box will remind Admin that additional fees apply
• Click PROCEED to send the SMS message

Warning box

• Crew will receive an SMS message on their phone

SMS notification on phone

• Crew will click on the notification and read the text message.

SMS delivered