Please note that when changing statuses in bulk, Crew are not notified via email except for when suspending Crew.
Workforce Page
Navigate to the Workforce page.
Navigating to the Workforce page.
Select the Crew you wish to change the status of.
Select the Crew.
Selected Crew are highlighted.
Highlighted Crew.
It is possible to make the bulk status change even if the Crew have different statuses.
Different statuses.
Click STATUS in the menu and then select the EDIT option.
Click EDIT in the sub-menu.
Select a status from the dropdown menu.
Dropdown menu.
Selecting ACTIVE.
Please note that when changing Crew statuses in bulk that any future bookings will remain in place and the Crew will not receive an email notification.
Info notice.
Click the SUBMIT button and a success notice appears.
Success notice.
If Admin wants to notify Crew that they are now ACTIVE, then keeping the Crew selected, they can click on COMMS in the sub-menu and send the selected Crew a push, email or SMS message.
Notification message.
Suspending Crew
Suspending Crew in bulk works differently to other statuses.
Admin selects the Crew by clicking these boxes.
Select Crew.
Navigate to the sub-menu and click on STATUS and then EDIT.
Click EDIT in the sub-menu
Admin uses the scroll bar to navigate to SUSPENDED
Select SUSPENDED status.
Suspended status.
Edit the suspension reason if necessary. This is a record as to why they have been suspended.
Admins have the option to send an email to the selected Crew or not. The Suspension reason appears in the email if one is sent.
Choice to edit message and send email.
In this scenario Admin has decided not to send the message to Crew so they untick this box.
Box un-ticked.
Admin clicks the SUBMIT button and a warning dialogue box appears asking Admin if they are sure they want to suspend the selected Crew.
Warning dialogue box.
If one or more of the Crew had future confirmed Roles then a second message appears informing that these Crew will be removed from these future Roles
If Admin clicks PROCEED then Crew will be removed from any confirmed future Roles and any Chats that they are in. Crew will automatically receive notifications about Role cancellations.
Future Jobs.
In this case none of the Crew have future Jobs and the Admin clicks YES.
Confirming.
When Admin checks their Workforce page they can now see that the three Crew have been suspended and if they click on the Crew they can see the suspended message.
Crew with changed status.
Crew when checking their app will find their agency account suspended with a notice saying they cannot apply or be invited to Jobs.
Crew app.
If Admin later decides that they want to un-suspend the Crew then they will select the Crew, click on the Status in the sub-menu and change their Status.
