Statuses Explained

Different Crew Statuses and what they mean for Admin


These are the different statuses that Crew can have that will affect whether they can be booked on jobs or how admin can communicate with them.  Here is your STATUS cheat sheet!

APPLICATION IN PROCESS      

A person has started to apply but not yet submitted the application form, they will appear to admin as IN PROCESS. 

 

In the crew app this stage will appear in the company section as APPLICATION.

Coms: This means that admin can send the workforce a notification but can't yet book, invite, or approve them into a role.

APPLICANT

A person has completed their application submitted it for approval, and is waiting to be approved or declined by admin. 

In the crew app this stage will appear as PENDING.

Coms: This means that admin can send the workforce a notification but can't yet book, invite, or approve them into a role

APPROVED

Admin has approved during the application but the persons company profile section is not yet complete. 

In the crew app this stage will appear as INCOMPLETE.

Coms: This means that admin are able to send them notifications and book, invite or approve them onto a role. 

NB: Status never goes back to APPROVED  once ACTIVE

ACTIVE

Crew that have worked in the last 30 days OR have been approved within the last 30 days, and have a complete company Profile. 

In crew app they will appear as ACTIVE or INCOMPLETE depending on whether they fully completed company profile.

Coms: Admin can send notifications, book, invite and approve them onto a role.

INACTIVE

Crew that have not been booked on a role within the last 30 days will appear as INACTIVE on admin portal. 

On Crew app they will appear as ACTIVE/INCOMPLETE depending on whether they fully completed company details. 

Coms: Admin can send notifications, book, invite and approve them onto a role.

WAITING LIST

Admins can put Crew onto a waiting list until they're ready to approve them. Status for both Admin and Crew is Waiting list. 

Coms: Admin can send notifications and book/invite/approve to a role

INVITED

Yellow

Crew have been invited into the company and skip the application process (the crew will have already clicked "join the team" button).  

In Crew app their status will appear as INVITATION.

Coms: Admin can send notifications and book them onto a role.

Blue

Crew has been invited but not yet clicked "Join the Team" in the invite link.

Coms: Admin cannot send notifications or book/invite/accept to a job.  They can "resend invite" via recruitment page.

DECLINED

Crew were declined from the application process by admin.  The application will then be removed and unable to be seen by the person who applied. 

Coms: None

SUSPENDED

Crew have been suspended by Admin and can still be restored by the company.  In crew app their status will show as SUSPENDED

Coms: None until reinstated