Crew check in FAQ's

Can the crew check in if they aren´t at the location?
Crew need to be within 500 m of the location set by admin in the job to check in. Liveforce uses the crews GPS position from their smart device to check their location.
If the crew are too far away they will receive a message letting them know.

How do crew find their way to the location?
Clicking the "directions" button in the crew app will open up google maps and direct them exactly to the location set by the admin in the job

Can we manually check in crew? eg if their phone is out of battery?
Yes, admins can  override the status page and manually check in crew

What is the "attendance confirmed" status? 

18 hours before the job is due to start the crew will receive an automated message from Liveforce asking them to confirm their attendance on the upcoming job. This appears in the "My jobs" page in the crew app. This helps admins be reassured that the crew hasn´t forgotten that they are soon due to work. 

Can we create our own statuses?
This is something Liveforce will look to implement later. The general idea being that you can mark crew with some form of status to indicate where they are in the booking process. eg "telephone briefing complete"

What happens if crew don´t check in or we don´t want to use this feature?
The feature will always be there by deafult.  It´s up to each agency how they wish to use it. Not using it doesn´t stop crew using other parts of the app. eg submitting timesheets after job is finished,